# UTM tracking on invoice and quote link

**URL:** https://community.servicem8.com/t/utm-tracking-on-invoice-and-quote-link/557
**Category:** API & SDK
**Created:** [January 12, 2023, 1:58am UTC](https://community.servicem8.com/t/utm-tracking-on-invoice-and-quote-link/557 "2023-01-12T01:58:55Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![developer](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@developer](https://community.servicem8.com/u/developer)
#### Post date: [January 12, 2023, 1:58am UTC](https://community.servicem8.com/t/utm-tracking-on-invoice-and-quote-link/557/1 "2023-01-12T01:58:55Z")

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**Originally posted by Kurtis Lyon**

Hi everyone,

I would love to get UTM tracking implemented with ServivceM8, ultimately to be able see the sources/channels that revenue is coming from.

I have had a look and can only see the ability to do so using customer checkout with an addon. This obviously isn’t viable as I imagine it wouldn’t be for most trade business’s.

I am wondering if there is a way to get UTM implemented into the quote and invoice link?

Has anyone looked into this and found a resolution? Or spoken to ServiceM8 about it. Surely this is a simple feature they could be interested in implementing?

Any help is much appreciated!

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### Author: ![miciah\_stamates](https://avatars.discourse-cdn.com/v4/letter/m/ed655f/32.png) [@miciah\_stamates](https://community.servicem8.com/u/miciah_stamates)
#### Post date: [April 2, 2026, 4:33pm UTC](https://community.servicem8.com/t/utm-tracking-on-invoice-and-quote-link/557/2 "2026-04-02T16:33:46Z")

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There are a few posts like this, but it would be GREAT if the Invoice/Quote Link URL was made available via the API.

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### Author: ![Cody](https://sea2.discourse-cdn.com/flex002/user_avatar/community.servicem8.com/cody/32/52_2.png) [@Cody](https://community.servicem8.com/u/Cody)
#### Post date: [April 5, 2026, 4:37pm UTC](https://community.servicem8.com/t/utm-tracking-on-invoice-and-quote-link/557/3 "2026-04-05T16:37:56Z")

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Hi miciah\_stamates,

The customer-facing “view online” link for quotes and invoices is generated from the `{document}` merge field in your Email/SMS templates, which creates a unique online viewing link when the PDF is sent.

That client-facing `{document}` link isn’t currently available as a dedicated field/endpoint in the ServiceM8 API.

If the main goal is attribution, ServiceM8 can track UTM sources for Online Booking URLs by appending `&utm_source=SourceName`, and the online booking reports can show revenue generated after job completion by booking source: [How to track the source of your Online Bookings - ServiceM8 Help Center](https://support.servicem8.com/help-center/servicem8-add-ons/services-online-booking/how-to-track-the-source-of-your-online-bookings)

The best way to get “Quote/Invoice link via API” (and UTM support on those links) in front of the product team is to email the use case to [support@servicem8.com](mailto:support@servicem8.com) (feature ideas guide here: [How to submit feature ideas for ServiceM8 - ServiceM8 Help Center](https://support.servicem8.com/help-center/tips-trick-more/more/how-to-submit-feature-ideas-for-servicem8)).

Thanks,  
Cody
