# Staff Message not Saving

**URL:** <https://community.servicem8.com/t/staff-message-not-saving/963>\
**Category:** API & SDK\
**Created:** [August 8, 2018, 3:54pm UTC](https://community.servicem8.com/t/staff-message-not-saving/963 "2018-08-08T15:54:51Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![developer](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@developer](https://community.servicem8.com/u/developer)\
**Post date:** [August 8, 2018, 3:54pm UTC](https://community.servicem8.com/t/staff-message-not-saving/963/1 "2018-08-08T15:54:51Z")

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**Originally posted by Josh**

Hi there, when I set `active` to `1`, I expect the message to appear in the app. But it doesn’t. Is that possible?

Thank you.