# Online booking issue

**URL:** <https://community.servicem8.com/t/online-booking-issue/94>\
**Category:** API & SDK\
**Created:** [November 18, 2025, 3:33am UTC](https://community.servicem8.com/t/online-booking-issue/94 "2025-11-18T03:33:02Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![developer](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@developer](https://community.servicem8.com/u/developer)\
**Post date:** [November 18, 2025, 3:33am UTC](https://community.servicem8.com/t/online-booking-issue/94/1 "2025-11-18T03:33:02Z")

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**Originally posted by Robert Anderson**

I have had 2 online forms for quite a while. The online booking forms for different types of customers. They have quite a bit of detail. Two of them I don’t want public as they are specific to a type of customer and up until up until about last Thursday when I built the third form they worked just fine the worked fine. I could grab the url and send that to the customers and they could link to the form. Now I can only get one to work. the others keep reverting to the online booking link which only has the one.

I can open the other forms fill them in , they say that the inquiry is sent but it goes to somewhere over the rainbow as they don’t come into the inbox.

this is a bad issue for us.

Can you tell me what is wrong. Tried for 2 days to get it right Costing us money.