New Schedule can we revert it ? Can't see any info

Hey so we just had our servicem8 updated and the schedule view on the dashboard is horrible we can’t see the job details now and we just get in a giant font the time of the booking so if you have 3 jobs booked in next to each other all we can see it the times,

plus on the Friday with the public holiday its got all the staff listed as away so its pushed the whole shedule down so we can’t even see next weeks jobs ?

Is there any way to switch back does anyone know ?

I’l put in a task to try fix the public holiday issue

Hi Josh,

There isn’t a standalone switch to restore the previous Schedule while keeping the other Launch 2026 updates. The current rollback is to disable the entire ServiceM8 Launch 2026 package under Account > Features & Integrations > ServiceM8 Launch 2026, although the previous version is only a temporary option as accounts will eventually update automatically.

Before doing that, open the Schedule’s gear icon and adjust the booking details shown on Line 1, Line 2 and Line 3. Booking cards can show details such as the customer, job number, address or job description. Short bookings may still truncate those details, and there isn’t currently another setting that forces every selected line to display.

The public holiday is showing against everyone because synced public holidays create business-wide Closed Dates, which block all staff availability. You can review this under Account > Settings > Preferences > Company Information > Closed Dates; this guide covers the setting: https://support.servicem8.com/help-center/advanced-setup/faq/how-to-add-business-closed-dates-and-sync-public-holidays

If the Friday closure is incorrect after checking Closed Dates, email support@servicem8.com so we can review the account-specific setup.

Thanks,
Cody

Hey Cody,

Thanks for the reply, thanks for the public holiday tip I’ve turned them off on the settings preferences so that has solved this issue.

However the new schedule look is almost unusable, there is no times on it, We have to guess where the correct time slots are when before it showed the times in the background.

Can we get this on a list of things to fix please, shouldn’t be too hard of a fix just put the times back on each slot

Hi Josh, can you clarify what you mean by it showing times in the background ? Where is it exactly that you are wanting to see the time ?