# Account already exists

**URL:** <https://community.servicem8.com/t/account-already-exists/639>\
**Category:** API & SDK\
**Created:** [August 20, 2021, 4:09am UTC](https://community.servicem8.com/t/account-already-exists/639 "2021-08-20T04:09:15Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![developer](https://avatars.discourse-cdn.com/v4/letter/d/bcef8e/32.png) [@developer](https://community.servicem8.com/u/developer)\
**Post date:** [August 20, 2021, 4:09am UTC](https://community.servicem8.com/t/account-already-exists/639/1 "2021-08-20T04:09:15Z")

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**Originally posted by Tim**

I’m trying to onboard some new staff who already use ServiceM8 with another company.

When I try and invite them it says: account already exists.

Do they need to setup another account with a different email address? Apart from that being an inconvenience for them, does that mean they need to be logging in and out all the time?